Marijuana Businesses Beset by Seed-to-Sale Tracking Glitches

Glitches in the state’s seed-to-sale tracking system are causing major headaches for cannabis businesses, resulting in lost hours and revenue.

The system is run by Metrc, a Florida-based cannabis software company that contracts with California and more than a dozen other states. The company has experienced “intermittent performance issues” since Feb. 17, according to the California Department of Food and Agriculture. Those issues have delayed billing and transfers for many companies. Employees have had to enter data manually when the system is down.

“The root of the problem is third-party software used by cannabis companies for compliance can’t communicate with Metrc’s database through the API when the tracking system experiences issues,” according to Marijuana Business Daily.

“Specifically, the API is being impacted by the amount, method and time of the data requests being sent by these integrators, as many of the requests are redundant,” the CDFA said.

Whatever the cause, frustration is building on the part of industry officials. Read more about the glitches and their impacts here.